Have you ever had a difficult customer that either refuses to pay, drags a job out so that, eventually it becomes unprofitable or keeps you up at night because of the way they behave and treat you personally.
Many trade/construction business owners have had to deal with a difficult client/customer at some point. There are several red flags that can indicate that someone might turn into a challenging client during a project. When your potential customer or client displays one or more of the following, it may be worth considering saying ‘no’ with conviction. If it isn’t a 100% ‘yes’, then it’s a ‘no’!
With the economic climate in 2022/23, it is more important than ever to be aware of every customer that you choose to work with. Here are 7 red flags to look out for and then choose accordingly: